The safety and security of your personal data are of great importance to Elsim Commerce Ltd., and we comply with all applicable data protection laws when processing your personal data, where “personal data” or “data” means the information described below.
This Privacy Policy is intended to inform you about the processing of your data in connection with your visit to our website www.elsim.net (hereinafter referred to as the “website”) and your use of any additional services offered by Elsim Commerce Ltd..
We reserve the right to make changes to this “Privacy Policy” at any time. Such changes will be published on our website and will take effect immediately, unless otherwise stated. In this regard, we advise you to review this “Privacy Policy” regularly in order to have access to its most up-to-date version.
Data processing
We process your data only to the extent necessary and where this is permitted by law, i.e. where this is necessary for the purposes of contracts, to enable you to use our website, where you have provided your explicit consent, and in order to respond to an enquiry made through the website. In particular, we process your data for the following purposes and on the following legal grounds:
Contact form
You can send us questions by using the contact form on our website. In order to answer your question, we need certain contact details, such as your telephone number or your email address.
We will use all data collected through the contact form only to respond to the question submitted by you. For this purpose of data processing, we collect the following information:
- email address
- first and last name
- any additional data that you provide to us with your enquiry
“Cookies” and social plug-ins
We use “cookies” and social plug-ins on our website, which may be related to the processing of your personal data.
“Cookies” are text files that are stored in the internet browser or by the internet browser when you visit a website from your computer system. A “cookie” contains a characteristic string of characters that enables the browser to be uniquely identified when the website is visited again. Some “cookies” are used in connection with the purely functional operation of the website, while others are used for analytical purposes.
In particular, we use the following “cookies” on our website:
“Cookies” for the technical operation of the website
Certain “cookies” are generally used for the technical operation of the website. It is necessary for us to process certain automatically submitted information about you so that your browser can display our website and you can use it.
Google Tag Manager
We use Google Tag Manager on our website. Google Tag Manager is a solution that allows marketers to manage website tags through a single desktop interface. The Google Tag Manager service itself (which implements the tags) is a cookie-free domain and does not collect any personal information. The Google Tag Manager service triggers other tags, which may themselves collect data. Google Tag Manager does not have access to this data. Deactivation at domain or cookie level will also apply to all tracking tags implemented with Google Tag Manager.
Data storage
It is standard practice that, if you only visit and browse our website without actively using it (see below), your data will be stored only for as long as is necessary for the relevant purpose for which it was collected and will then be deleted. Therefore, if the data is no longer required, we will delete it immediately, unless applicable retention periods based on legal grounds require it to be stored. In such case, the data will be blocked for purposes other than the legal purposes for which it is retained and will be deleted after the expiry of the applicable retention period.
When you actively use our website (use the contact form), we may also store your personal data for a longer period of time if this is necessary to defend ourselves against potential legal claims. In such case, we will store your personal data until the expiry of the limitation period for any legal claims arising from the relationship with you, which is usually between 12 and 36 months.
With regard to “cookies”, you have the option to delete them at any time by using the relevant functions of your browser.
Your rights as a data subject
Right to information: you have the right to request confirmation from us at any time within the scope of Art. 15 GDPR as to whether we process personal data relating to you; if this is the case, you also have the right under Art. 15 GDPR to receive information about such personal data, as well as other specific information (including, among other things, the purposes of processing, categories of personal data, categories of recipients, intended storage period, origin of the data, use of automated decision-making and, in the event of transfer to third countries, the relevant safeguards) and a copy of the data.
Right to rectification: pursuant to Art. 16 GDPR, you have the right to request the rectification of personal data stored about you if it is inaccurate or incorrect.
Right to erasure: under the conditions of Art. 17 GDPR, you have the right to request that we delete the personal data relating to you without undue delay. Among other things, the right to erasure does not apply if the processing of personal data is necessary for (a) the exercise of the right to freedom of expression and information, (b) compliance with a legal obligation to which we are subject (e.g. statutory retention obligations) or (c) the establishment, exercise or defence of legal claims.
Right to restriction of processing: under the conditions of Art. 18 GDPR, you have the right to request that we restrict the processing of your personal data.
Right to data portability: under the conditions of Art. 20 GDPR, you have the right to request that we provide you with the personal data concerning you which you have provided to us in a structured, commonly used and machine-readable format.
Right to withdraw consent: you have the right to withdraw your consent to the processing of personal data at any time with future effect, without incurring any costs other than transmission costs according to the basic rates.
Right to object: you have the right to object to the processing of your personal data under the conditions of Art. 21 GDPR, which means that we must stop processing your personal data. The right to object exists only within the limits set out in Art. 21 GDPR. In addition, in view of our interests, we may not cease processing, so that we may be entitled to process your personal data despite your objection.
Right to lodge a complaint with a supervisory authority: you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement under the conditions of Art. 77 GDPR, if you believe that the processing of personal data relating to you infringes the provisions of the GDPR. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
If you have any questions, you can contact us.